Why Can’t I Sign into Xbox Account in Windows 10 and 11

xbox screenshot vector


Quick Answers

  • Reset the Xbox password by visiting xbox.com and clicking on sign in, if you aren't able to sign in here as well then click on forgot password and follow the instructions to reset the password.
  • Set Windows date and time automatically by visiting settings>time and language>in date and time click on set time automatically
  • sign out Microsoft account and again sign in by visiting settings>account then find the Microsoft account that is used in Xbox and click remove. Then try to re-add the account.

By following the below given methods you can able to sign in to your Xbox account easily.

1. Reset password

On off the effective method to sign in to in Xbox account if you forgot your password is to reset it from the official Xbox website.

To do it open any browser and type xbox.com in the sign-in section click on forgot password and follow the steps to reset your existing Xbox password.

xbox official website where sign in option is there

After resetting the password with the new one launch the Xbox app on windows and try to sign in with a newly created password, if any error happens try to reset the Xbox app and try again to sign in.

To reset the Xbox app go to settings>apps> Xbox>click on reset app data.

2. Set date and time at auto

Sometimes Xbox app gets an anomaly because of the incorrect date and time of your Windows PC that doesn't match with the xbox universal time.

Setting your PC date and time according to your local time zone can fix that issue.

To do it open settings>date and time> click set automatic time zone turn on.

windows date and time settings

After that restart your PC and try to sign in Xbox app.

3. Resign in Microsoft account

If those two given methods not working then remove your Microsoft account from your PC and again sign in so any error stuck in that will eliminated.

Todo it open settings>account and remove it.

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Abhishek Tiwari

With real time experience and a computer science degree, Abhishek possesses a profound understanding of windows 11/10 and everyday tech and its potential to solve problems. Learn More