How to Fix Bluetooth Headphones Keep Cutting Windows 10


key Takeaways

  • Turn off or disconnect 2.5 GHz wifi or switch to 5 GHz Wifi
  • Run Windows inbuilt Bluetooth troubleshoot
  • scan system errors using the SFC tool and update the Bluetooth driver.

1. Switch or turn off 2.5 Ghz Wifi

In your Windows 10 PC, both wifi and Bluetooth operate at 2.5 Ghz frequency and that causes interference for some time and creates signal cutting in Bluetooth devices. Try to turn off wifi at a time while the Bluetooth device is connected or change your wifi frequency to 5 GHz to avoid interference.

To see which frequency your connected wifi network operates,

1. open settings

settings in windows start menu

2. click network and Internet and open wifi settings

network and internet setting in windows 10

3. click on the hardware properties of the connected wifi network.

wifi settings windows 10

Here you can see the operated frequency of your wifi network.

wifi frequency in windows 10 settings

To change WIFI frequency set 5Ghx at your wifi router or mobile hotspot.

2. Run troubleshoot

If the above method not working and Bluetooth still cutting out then try to troubleshoot your Bluetooth component for any errors or crashes.

To fix Bluetooth-related issues in Windows troubleshooting,

1. open settings and click on update and security

update and security in windows settings

2. Click Troubleshot and select additional Troubleshoot

troubleshoot setting in windows

3. click the Bluetooth component in the list

additional troubleshoot settings in windows 10

4. click Run Troubleshoot and follow the instructions.

windows troubleshoot is detection and fixing any Bluetooth issues

This tool will run a series of checks to find any error or anomaly in Bluetooth device and river and fix automatically if possible otherwise it gives instructions to manually find any found errors.

3. scan system

Sometimes corrupted files and system junk will cause network cutting in Windows 10, it is recommended to DISM scan your system hard drive for any error and remove any viruses and malware.

To scan the system for corrupt files and folders,

1. open cmd by searching in the windows search bar

command prompt in windows start menu

2. type sfc /scannow

sfc scan in cmd

Wait until the scan is complete and any found corrupt file will get removed.

Additionally, scan your pc for viruses and malware,

1. open settings and click Update and security

2. Click Windows security

3. click virus and threats protection

4. Click Scan now to scan your pc for malware and viruses.

4. reinstall the bluetooth driver

Reinstalling or updating the driver will work by setting your Bluetooth device to a fresh start and eliminating conflict in connection networks'.

to reinstall the Bluetooth driver,

1. search device manager in the windows search bar and open it

device manager in windows start menu

2. select the Bluetooth option and expand it

3. now select Give Bluetooth driver and right-click and select Uninstall the driver.

uninstall button in device manager for Bluetooth driver

after successfully uninstalling the Bluetooth driver restart your Windows 10 pc.

To reinstall the Bluetooth driver,

1. open settings and click update and security

2. click check for update 

Windows will automatically install all important Bluetooth drivers. you can visit your chip manufacturer's website to download the driver from there as well.

After performing all 4 given methods above you can successfully able to fix your Bluetooth connection issues.

photo of abhishek tiwari who is founder and owner of abinfox

Abhishek Tiwari

With real time experience and a computer science degree, Abhishek possesses a profound understanding of windows 11/10 and everyday tech and its potential to solve problems. Learn More