How to Get Help in Windows 10 - 2024


key Takeaways

  • Use the help option in the app where problems occurred
  • Use Microsoft Windows' official Twitter handle to get help directly from specialist
  • Use a Windows-built troubleshooting tool get help the app fix errors or get assistance related to Windows 10

There are numerous ways you can get help in Windows 10, whether you just need assistance related to any error in Windows 10 or troubleshooting any problems in pc.

1. Find a help section in a specific app

Almost all Windows apps have there dedicated help section where answers are given to frequently asked questions by users related to that specific app.

They also offer contact support if users need extra assistance related to any query or any problem occurring in their respective apps.

Sometimes personal contact support is paid and varies by app.

You can find a help section in any app depending on how the app offers support. Generally, the help section is located in the app's settings or the About section.

Here are a few Windows apps help section example,

1. Settings

In the Microsoft Windows settings app the help option is located in the sidebar of each settings option, see the below screenshot.

get help link in sidebar of windows 10 settings app

2. Microsoft Excel

In the Microsoft Excel app, there is a dedicated help section in the top menu bar at the end.

help menu in Microsoft excel

3. Google Chrome

In Google Chrome there is a help section in the settings option located at the bottom.

help menu in google chrome settings

2. Raise Questions on the official Windows handle

You can get personalized help related to your question on the Microsoft official x Twitter handle. Windows Twitter handle activity responded to user questions related to errors and issues related to the Windows 10 operating system.

To get help you need an active Twitter account,

1. Search Microsoft support  in the Twitter search

microsoft support official twitter handle

2. simply tweet a question related to any Windows product or service mentioning Microsoft support

message button in Microsoft twitter handle

3. you can also directly dm at Microsoft support on Twitter

reply from Microsoft twitter handle

After some time you will receive a reply from a Microsoft support specialist reaching you for further information about the problem and to give you potential help.

3. Use Windows 10 troubleshooting

To get your problems fixed Microsoft released an inbuilt repair tool that integrated with the Windows operating system to solve your problems related to various Windows components.

1. click on windows and open settings

settings in windows start menu

2. click on update and security

update and security in windows settings

3. open troubleshooting

troubleshoot settings in windows 10

Here windows will recommend to you which component of your pc needs attention to get repaired or have any issues. if you have not found any recommendations here then try manually troubleshooting.

4. Click on additional troubleshooting 

windows system troubleshoot settings components

5. Select Windows components where you have issues

6. Click Troubleshoot

detecting problem in windows troubleshoot settings

after that windows will run its troubleshooting tool and find and fix any issues.

4. Use the Get Help app

Windows has an Inbuid help app where you can get personalized contact support for hardware or software-related issues. help app has given you a comprehensive article bout your issue and potential fixes to that problems.

to use the help app,

1. search for help in the Windows search bar and click the Help app

get help app in windows start menu

2. once open in the help app search bar describe your problem related to Windows or Microsoft products or services.

asking questions in get help app windows10

3. follow given instructions

if you need further assistance from a real person that has sociality in Windows and Microsoft products then click on the contact support button

selecting windows components in get help app

and select your product from the drop-down list and component where you need help.

contact option in get help app

after that, you have the option to directly chat with a specialist on that subject by Microsoft.

5. New Windows 10 Shortcuts

Here are a few newly added Windows 10 shortcut keys that help improve productivity.

  1. Win + Tab (to quickly open task view)
  2. Win + Left + Up (move app to top-left quadrant)
  3. Win + Ctrl + D (new virtual desktop)
  4. Win + Ctrl + C (speak to Cortana)
  5. Win + S (view weather, news, sports, help, etc.)
  6. Win + Ctrl + F4 (close virtual desktop)
  7. Win + Up and Down (snap apps to the top or bottom of the screen or maximize them)
  8. Win + Right + Down (move app to bottom-right quadrant)
  9. Win + Ctrl + Left or Right (change virtual desktops)
  10. Win + Left + Down (move app to bottom-left quadrant)
  11. Win + Right + Up (move app to top-right quadrant)

To get Windows 10 tips you can use the official Windows Tip app and Get Started app to set up Windows 10 for the first time.

Read Also: How to Get Help with Windows 11

photo of abhishek tiwari who is founder and owner of abinfox

Abhishek Tiwari

With real time experience and a computer science degree, Abhishek possesses a profound understanding of windows 11/10 and everyday tech and its potential to solve problems. Learn More